Instead, copy it to another location/folder on the drive first and then when the copying is completed, move it into the standard content location. The easy solution for that is to not copy the content directly to your content location on the drive. Subsequent scans would not actually look in the directory because the mtime (modification time) wasn't updated once the copy finished. However, if your content is copying and takes longer than a minute, then it's possible for a situation to occur where the scan occurs before the copy finishes. If nothing else has changed at that point, it will perform a library update. In such a situation, when the content copy first starts, the Plex Media Server scanner will note the change and then wait 60s. You can, however, convert the content to a compatible format.Īnother thing that can cause issues is if you're copying content to the drive and directly into the content location. ISO, IMG, VIDEO_TS, or similar), those are not supported by Plex Media Server. If your content is in a 'disk image' format (e.g. Some content - including ISO, IMG, VIDEO_TS, BDMV, and other disk image content - is also automatically excluded. plexignore file or the file/folder name might include a special word that can trigger it to be ignored. The TV scanners will skip content that is not named like a television episodeĬontent might be excluded explicitly by use of a. The movie scanners will skip content that is named like a television episode (including date-based episodes) Two broad guidelines can often help here, too: The biggest reason by far for items to not be found during a Library update is due to naming. To let Plex's scanners quickly find your content, make sure to name and organize the content in an expected way. Is there a way to force Plex server to find it?

I'm not understanding why it can't find this movie file.

I've been very pleased with Plex up to this point it's very frustrating. I have tried restarting the Plex server, rescanning the library, putting the MP4 in a different folder, I have tried renaming the file and I have actually tried converting it Plex server is just not finding the file/movie. I've added a movie to my movies folder, in the Plex server, but Plex isn't finding it. I have the latest version of Plex server installed and I'm using it with my Roku.

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